❤ DELIVERY INFORMATION ❤
CUSTOMER NOTICE- DURING NOV-JAN PERIODS WE HAVE EXPERAINCED SERVER BUSINESS DISRUPTION DUE TO THE AFFECTS OF MAILING STRIKES. SHOULD THERE BE AN ISSUE WITH YOUR ORDER PLEASE GET IN TOUCH WITH CUSTOMER CARE SO WE CAN RESOLVE.
Please note we are currently experiencing high volumes of inboxes due to the impact of mailing strikes / delays. deliveries /processing are taking significantly longer and post is getting stuck / back logged within the deppo's - during this time frame, we please ask customers to kindly refrain from chasing orders that are running a few days late - this is to be expected during this period & you should receive email updates to keep you in the loop.
If your order has not arrived with you after 30 days from the exact DUE DATE stated on your emails please get in touch and we will check into this matter ASAP.
Unfortunately we are unable state guaranteed delivery dates and not offering next day delivery as delivery times are differing so significantly. We are all working hard to get your goodies to you as fast as possible Thank you for your patients.
RETURN HAVE BEEN EXSTENDED FOR LATE ORDERS, YOUR 14 DAY RETURN WILL NOT START UNTIL THE DATE YOU HAVE RECEIVED YOUR PACKET.